LMHCTherapists

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Therapist profile

Polly Mortensen, LMHC

Compassionate counselor helping people move forward

Credentials
LMHC
LMHC, New York
000426 (expires February 2028)
Based in
New York
Years in practice
21
Languages
English
Sessions
Online

Details are as listed on the therapist's public professional profile. You can check a license with the state board and an NPI with the national registry.

About Polly

Polly Mortensen is a Licensed Mental Health Counselor (LMHC) based in New York with 21 years of experience. She focuses on helping people handle stress, anxiety, depression, and major life changes. Polly uses straightforward, compassionate support to help clients find practical steps forward.

She began her career in psychiatric rehabilitation and home-based therapy programs. That early work included supporting people with long-term mental health needs and individuals living with HIV.

Book with Polly Now Review online therapy options and next steps on BetterHelp.

Background and approach

She later spent many years in vocational and rehabilitation counseling in New York and Florida, helping people with disabilities pursue education and work goals. Polly has also worked with people who have trauma histories and members of the LGBT community. Her background includes work with foster care populations and a variety of emotional and behavioral concerns.

This breadth of experience informs how she tailors sessions to each person’s situation. Her style is warm and direct. Sessions emphasize practical skills, mindful awareness, and clearer thinking about choices.

Polly draws from Client-Centered ideas, Cognitive Behavioral Therapy, Dialectical Behavior Therapy, Mindfulness, and Motivational Interviewing to shape a plan together. Clients can expect an approachable counselor who listens first, then helps set small, manageable goals. Polly aims to help people build on their strengths, regain a sense of control, and move toward a life that feels more workable and rewarding.

Therapeutic approaches and online sessions that fit your life

Client-Centered Therapy emphasizes a respectful, nonjudgmental relationship where the therapist listens and follows the client's lead; it helps people feel understood and decide on their own goals. Cognitive Behavioral Therapy (CBT) focuses on identifying unhelpful thoughts and patterns and testing new behaviors to reduce symptoms like anxiety and depression. Dialectical Behavior Therapy (DBT) teaches concrete skills for regulating intense emotions, improving distress tolerance, and strengthening interpersonal effectiveness.

Polly works collaboratively to find the right mix of approaches for each person. She will talk with you about your goals, preferences, and what has or hasn’t helped in the past, then build a plan together and adjust it as needed.

Online therapy offers flexible ways to connect. Video sessions let you work face-to-face when a deeper conversation is needed. Phone sessions can be a lighter option when bandwidth is limited or you need a shorter check-in. Live chat and text-based messaging work well for quick updates, brief coaching, or when written reflection feels more comfortable. These options make it easier to fit counseling into a busy life while using the approaches above to address stress, mood, relationships, career decisions, and coping with change.
Book with Polly Now Review online therapy options and next steps on BetterHelp.

Frequently asked questions

What kinds of concerns does Polly address?
She helps with stress, anxiety, depression, grief, trauma and abuse, relationship and family issues, parenting, career concerns, ADHD, bipolar disorder, and related struggles.
How would you describe her therapeutic style?
Her approach is warm and direct, focusing on listening, practical skills, and mindful awareness. She combines client-centered care with cognitive and behavior-focused techniques.
What is her professional background?
Polly has 21 years of experience including psychiatric rehabilitation, home-based therapy, foster care work, and 14 years in vocational and rehabilitation counseling across New York and Florida.
Where is she located and what are her credentials?
She practices in New York and holds the credential LMHC, which is listed as NY LMHC in her profile.
Can sessions be conducted in other languages or with clients abroad?
Sessions are offered in English and Polly is not accepting international clients at this time.
What session formats are available?
She works online using video calls, phone sessions, live chat, and text-based messaging to fit different needs and schedules.
How are sessions billed and what does therapy cost?
Cost varies with location and therapist availability; sessions use a subscription model that can be canceled at any time.
How do I begin working with her?
Click the Start Therapy button, complete a short matching questionnaire, and then schedule sessions according to therapist availability.